Warranty informations
Empower Your Projects with Confidence!
At F Tools, we are dedicated to providing top-quality products, which is why we offer a comprehensive warranty on all our Makita and DeWalt batteries. We believe your tools deserve the best, and we are committed to ensuring they meet your expectations.
What Our Warranty Includes
Our warranty covers defects in materials and workmanship for 12 months from the purchase date. If your battery experiences any manufacturing defects during this period, we will repair or replace it at no cost to you.
What’s Excluded from the Warranty
While we strive to deliver the highest quality products, please note that our warranty does not cover:
- Damage due to misuse, abuse, or improper handling
- Normal wear and tear
- Damage resulting from unauthorized repairs or modifications
How to Initiate a Warranty Claim
If you believe your battery qualifies for a warranty claim, please follow these steps:
- Get in Touch: Contact our customer service team at +44 74 5648 5816 or email us at contact@ftools.store. Be sure to include your order number and a brief description of the issue.
- Return the Battery: If instructed, send the defective battery back to us along with your proof of purchase. We recommend using a trackable shipping method to ensure safe delivery.
- Inspection and Resolution: Upon receiving your battery, our team will assess it. If it’s determined to be a warranty issue, we will promptly repair or replace it.
Your Assurance
At F Tools, we believe in uncompromised quality. Our warranty gives you peace of mind, so you can focus on what matters most—getting the job done right!
Thank you for choosing F Tools. We are here to support you every step of the way!